Job Description

Who is Shift?

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At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.

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Who is Shift?

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At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.

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We believe Australian businesses are the driving force behind our economy and are core to our communities. That's why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We've helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding.

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Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You'll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.

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About the role:

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As a Senior HR Business Partner at Shift, you'll work directly with leaders at all levels to help build a high-performing, engaged, and inclusive workplace. This is a practical, hands‐on role especially suited for someone with experience in financial services, supporting Sales, Customer, and Credit teams. You'll provide explicit, commercially grounded HR guidance, deliver People & Culture initiatives, and support business goals in a fast‐paced, technology-driven environment.

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What you'll do:

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- Partner with leaders at all levels,



from frontline managers through to the executive team, as their primary People & Culture contact across Sales, Customer, and Credit
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- Provide confident, commercially grounded advice on the full range of people matters, from day‐to‐day employee questions through to complex and sensitive issues
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- Coach and build manager capability in performance, engagement, and team leadership across client‐facing and credit functions
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- Advise on org design, role clarity, and workforce planning as the business grows and evolves
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- Support the integration and development of high‐performing teams, ensuring a strong employee experience from day one
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- Lead and contribute to change projects including restructures and system rollouts affecting your client groups
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- Keep policies and procedures applied consistently, with a sharp eye on regulatory and compliance obligations in financial services
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- Partner with leaders on HR risk, helping them navigate complex people matters with confidence
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- Identify and recommend improvements to people processes and ways of working across your functions
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- Contribute to broader People & Culture initiatives and projects across the business




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What you'll bring:

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- 7+ years of generalist HR or People & Culture experience, ideally in financial services
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- Up-to-date knowledge of modern HR practices in a regulated environment
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- Confidence guiding leaders at all levels, including senior and executive stakeholders, through change and complex people issues
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- The ability to manage competing stakeholder demands across multiple functions without dropping the ball
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- Clear communication and coaching skills with the ability to influence and advise across diverse business functions
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- Robust problem‐solving and decision‐making skills
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- Tertiary qualification in HR, Business, or a related field (preferred)
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Key benefits:

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- Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.
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- Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.
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- Adaptable working environment – we're headquartered in North Sydney with state‐based workplaces and offer a flexible work policy.
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- Family support – industry leading 26 weeks paid parental leave.
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- Purpose built spaces within our office – designed for collaboration, brainstorming, socialising, and focused work.
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- Range of benefits supporting your physical, psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities.
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📌 Senior HR Business Partner (New South Wales)
🏢 Shift
📍 New South Wales