Global Tech Support Analyst - Remote (City of Gold Coast)

Global Tech Support Analyst - Remote (City of Gold Coast)

06 Sep
|
Epiq
|
City of Gold Coast

06 Sep

Epiq

City of Gold Coast

Job Description

Epiq is seeking a Global Support Services Analyst to provide 1st/2nd line support for our proprietary and third‐party software solutions. You will interact with clients and internal teams, diagnose issues, and document resolutions.

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The role requires robust customer service, technical knowledge of Azure/AWS in a first-line capacity, M365 licenses, Entra, MFA and Virtual Desktops, with a two-year technical college background or equivalent experience.

📌 Global Tech Support Analyst - Remote (City of Gold Coast)
🏢 Epiq
📍 City of Gold Coast

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