At Civium, we believe in better — better service, better systems, and better experiences for our clients and our people.
We are looking for a proactive and organised Strata Assistant /Associate to join our growing Sydney team. This is an exciting prospect for someone who enjoys working in a fast-paced environment, thrives on supporting clients and teams, and is looking to build a long-term career in the strata industry.
You will work closely with experienced Strata Managers and industry professionals while gaining exposure across all aspects of strata management within a team-oriented and supportive team environment.
About the Role
As a Strata Assistant/Associate, you will play a key role in supporting the day-to-day management of a strata portfolio while delivering outstanding service to clients, committees, contractors and internal stakeholders.
This role is ideal for someone who is highly organised, solutions-focused and eager to grow their knowledge and career within the property and strata sector.
Key Responsibilities
- Provide day-to-day support to Strata Managers across a portfolio of properties
- Support reception and provide relieve
- Coordinate agendas, minutes and follow-up actions
- Manage client communications and respond to general enquiries
- Assist with compliance documentation, maintenance and contractor coordination
- Prepare correspondence, notices and documentation for committees and owners
- Track workflows, deadlines and action items across the portfolio
- Support the delivery of exceptional client service and retention outcomes
- Identify opportunities to improve processes and team efficiencies
About You
You are professional, organised and customer-focused, with strong attention to detail and the ability to manage competing priorities.
You will bring:
- Strong administration and organisational skills
- Excellent communication and relationship-building ability
- Confidence using technology and learning new systems
- Previous experience in administration, property, customer service or strata (preferred but not essential)
- A proactive and adaptable approach
- A genuine interest in building a career in strata management
- A mindset aligned with our values — Integrity Always, Play as a Team, Never Sit Still
Why Join Civium?
At Civium, we invest in our people and believe careers should grow alongside capability.
We offer:
- Competitive salary aligned to experience
- A stable, full-time role within a respected national property group
- Structured onboarding and ongoing training
- Access to Civium’s learning platform Campus
- Supportive leadership and collaborative team culture
- Career pathways into Strata Management and leadership opportunities
- Exposure to a broad range of properties, clients and industry experience
This is an opportunity to join a growing business where you can develop your skills, contribute to a high-performing team, and build a rewarding long-term career in strata.
📌 Strata Assistant (Sydney)
🏢 CIVIUM
📍 Sydney