Southwest Endodontics is a busy, established referral-based specialist endodontic practice in West Busselton. We work from new, purpose-built premises with large surgeries, modern sterilising facilities, cone beam CT and a recovery room.

Starting Nov 2nd 2026. Interviews end Sept- early Oct.

We are seeking a friendly, helpful and highly organised Receptionist / Administrator to join our small, caring team.

About you

We are looking for someone with:
- Excellent organisational and multitasking skills
- A strong eye for detail and good follow-through
- Good computer skills, including Excel
- A pleasant and professional telephone manner
- The ability to work independently and use initiative
- Good appointment book management skills
- The confidence to be friendly and approachable while maintaining appropriate professional boundaries
- A solid understanding of patient confidentiality, particularly within a small community
- A willingness to learn and adapt to new systems

Dental experience is not essential, although previous dental nursing / dental assisting experience would be an advantage. Training in dictation can be provided.

The role

The position includes:
- Managing the specialist appointment book
- Patient reception and telephone communication
- Processing and following up referrals
- Dictation and correspondence, including encrypted correspondence
- HICAPS payments, Oasis practice management software and medical AI
- End-of-day banking
- Maintaining accurate patient records and documentation
- Following up outstanding administrative matters
- Communicating with patients and referring dentists





What we offer

- Monday to Thursday, approximately 7:15am–4:00pm
- No weekends or late nights
- Modern, bright, clean purpose-built premises
- A small, friendly and caring team
- No commission, KPIs or sales targets
- A strong focus on individualised patient care
- Good coffee and laughs
- A workplace where every team member is valued and treated with equal respect
- Flexibility to make the workplace positive for our staff, including reasonable individual preferences such as uniform choice within our practice colours
- Two weeks off over Christmas, with remaining annual leave generally flexible
- The option to take additional leave during other practice closure periods

We are busy, but well organised. We believe in working efficiently and thoughtfully rather than creating unnecessary pressure. Someone who keeps on top of their responsibilities will have time to breathe and enjoy a coffee, chat with patients and colleagues and be part of the team. We rarely run late.

The position is ideally four days per week. We can be flexible around exact start and finish times for the right person, although morning coverage is important for answering calls and managing short-notice cancellations.

A two-day-per-week job-share arrangement will also be considered for suitable applicants.

Location: Southwest Endodontics, 52B Bussell Highway, West Busselton

Remuneration: Commensurate with experience

If you are organised, conscientious, friendly and professional, and enjoy being part of a small specialist team, please apply via SEEK. We look forward to meeting you.

📌 Receptionist / Administrator - Dental (West Busselton)
🏢 South West Endodontics
📍 West Busselton