About the role

New Farm Deli & Cafe is seeking an experienced and dynamic Deli Manager to lead our deli operations and deliver exceptional service to our valued customers. This is a full-time position based in New Farm, QLD 4005. As Deli Manager, you will oversee all aspects of deli operations, including staff supervision, inventory management, food quality standards and customer service excellence. You will play a crucial role in ensuring our deli remains a thriving hub within the community whilst maintaining our reputation for quality products and outstanding customer experience.

Key responsibilities

- Oversee daily deli operations and maintain high standards of food safety, hygiene and presentation

- Supervise, train, schedule and motivate deli staff to ensure exceptional customer service and operational efficiency

- Manage inventory, ordering and stock rotation to minimise waste and maintain product availability

- Monitor and control food costs whilst maintaining quality standards and profit margins

- Prepare and serve deli products including meats, cheeses and prepared foods with expertise and attention to detail

- Ensure compliance with all food handling regulations, health codes and company policies

- Handle cash handling and point-of-sale operations accurately and securely

- Build and maintain strong customer relationships through personalised service and product recommendations

- Identify opportunities to enhance deli offerings and develop recent menu items or promotions

- Report to management on operational performance, staffing issues and customer feedback

What we're looking for

- Proven experience managing a deli or food service department within a retail environment

- Strong knowledge of deli products including meats, cheeses, prepared foods and related offerings

- Demonstrated ability to supervise and lead a team effectively,



fostering a positive and collaborative work setting

- Excellent customer service skills with the ability to build rapport and handle customer inquiries professionally

- Sound understanding of food safety, hygiene regulations and health code compliance

- Strong organisational and time management skills with the ability to multitask in a fast-paced environment

- Proficiency with point-of-sale systems and inventory management software

- Attention to detail and commitment to maintaining high standards of cleanliness and presentation

- Reliable, punctual and able to work a adaptable schedule including early mornings, evenings and weekends as required

- Relevant qualifications such as Food Safety Certification or equivalent are highly desirable

About us

New Farm Deli & Cafe is a beloved neighbourhood destination dedicated to providing quality products and warm hospitality. We are committed to sourcing premium deli items and creating a welcoming environment where customers feel valued. Our team shares a passion for excellence, community connection and delivering memorable experiences. We pride ourselves on our local presence and the relationships we build with our customers and suppliers.

What we offer

- Competitive remuneration package reflecting your experience and expertise

- Opportunity to lead and develop a talented deli team

- Access to quality deli products and staff discounts

- Full-time employment with a stable, growing, family-run business

- A supportive workplace culture that values your contributions and professional growth

- Flexible scheduling options where possible to support work-life balance

If you are an experienced deli professional with a passion for quality products and exceptional customer service, we would love to hear from you.

Apply now to join the New Farm Deli & Cafe team and make an impact in our community. (include a short cover letter to outline why you are the right person for the job)

📌 DELI MANAGER (New Farm)
🏢 New Farm Deli & Cafe
📍 New Farm