About the role

You will oversee the non-clinical operations, ensure seamless patient experience, and maintain productive workflows for our specialist.

Hours and Availability

This is a part time position 2 days per week (Thursday and Friday). Occasional availability for a third day per week and holiday/absence cover is highly desirable.

Key responsibilities
Manage billing, Medicare/health fund claims, invoicing, and petty cash
Coordinate specialist diary, surgical bookings, and clinic schedules
Handle complex enquiries, resolve complaints, and ensure friendly and positive customer service
Manage medical and office supply inventories and oversee equipment maintenance
Manage administrative and reception staff

About you




Minimum 2–3 years of experience as a Medical Practice Manager (ENT or surgical specialty experience highly regarded)
Proficiency with medical software (eg Bluechip Medical Director or Genie)
In-depth knowledge of Medicare benefits schedule (MBS) items, health funds, and eclipse billing
Strong leadership capabilities with excellent interpersonal and communication skills
Exceptional organisational skills and the ability to multitask in a fast-paced environment

About us

We are an Ear, Nose, and Throat (ENT) specialist practice located in the heart of Miranda. Our clinic delivers exceptional patient care, utilises state-of-the-art medical technology, and fosters a supportive team setting.

📌 Practice Manager Part Time Miranda (Australia)
🏢 Shire Family ENT
📍 Australia