Company
Kantili Tiles is an established tile supplier with a modern and inviting tile studio located along the main King Edward Rd tile strip in Osborne Park.

We have a wide, diverse and exclusive range of products sourced from around the world.

Position

An chance has arisen to join our team in the capacity of Showroom Administration Support.
Full time or permanent part time position
Experience in the retail tile or related industry preferred

This is a hands-on administration role supporting our day-to-day customer service, sales administration and office operations. You will work closely with our Sales, Logistics, Warehouse and Accounts teams and will develop strong knowledge of our products ranges, customers, systems and internal processes.

Key responsibilities include:
Ensuring internal system processes are accurately followed
Ensuring all paperwork and tile quantity / selection calculations are accurate and correct
Provide day-to-day administrative support to the Showroom team
Maintain accurate customer records, documentation and internal files
Ensuring daily orders are processed and communicated to the Logistics and Warehouse team in a timely manner
Providing Logistics and Warehouse team with relevant documentat




Handling incoming calls and responding to enquiries
Updating and maintaining client records within CRM systems
Verifying orders and liaising with customers
Updating and amending current sales invoices where required
Perform general administrative duties including data input and internal coordination to ensure follow up and service excellence is maintained

Candidate

Ideally the successful applicant will have the following attributes:
High level IT computer skills, including CRM software (training provided)
Accurate and detail-focused, particularly when processing orders and maintaining customer information
Organised, reliable and able to follow tasks through to completion
Comfortable working across multiple tasks and changing priorities
A good team player who is willing to help where needed
Comfortable learning new products and business systems
Proactive in identifying missing information and following up rather than waiting to be reminded
Able to work independently once trained while knowing when to escalate an issue

If you feel you fit this role then please submit a covering letter and resume to apply.

All applications will be held in the strictest of confidence.

📌 Showroom Administration Support Osborne Park
🏢 Kantili Tiles
📍 Osborne Park