Medical Receptionist / Administration Assistant

Mind Matters Cairns

Mind Matters Cairns is seeking a warm, organised and proactive Medical Receptionist / Administration Assistant to join our busy psychology and allied-health practice.

This is a diverse role suited to someone who enjoys helping people while keeping a busy practice organised and running smoothly.

Key responsibilities include:
Reception, phone and email enquiries
Appointment scheduling and diary management
Processing payments and invoices
Managing referrals and client documentation
Supporting clinicians with day-to-day administration
Following up cancellations, appointments and outstanding tasks
Maintaining accurate and confidential client records

We’re looking for someone who is:
Friendly, skilled and confident with people
Highly organised with excellent attention to detail
Able to prioritise and manage competing demands
Proactive and able to see what needs doing
Reliable and committed to following tasks through
Comfortable learning and using digital systems

Previous experience in medical, psychology or allied-health reception is highly regarded.

📌 Medical Receptionist Cairns
🏢 Mind Matters Cairns
📍 Cairns