Shift Lead

Do you love ice cream? Are you a fun, enthusiastic and outgoing person ready for their next step? Do you want to work for an international brand?

If YES, then we would love to hear from you!

What we are looking for?
Outstanding presentation, communication, time management and attention to detail.
You have amooozing customer service skills and the ability to remain qualified under pressure
Australian citizenship is required for this position.

Responsibilities include;
All Scoop Shop Operations including day to day operations, equipment maintenance, food safety, marketing and customer service
Minimum 1+ years of leadership or supervisory experience is required.
Minimum 1+ years of retail or food service experience is required.
Work with your team to bring customer excellence to our fans
Establish a motivating work environment that actively encourages and supports employee involvement
Implementation of all store policies and procedures.

Our People Profile

To support our 3-part mission, Ben & Jerry's also has an outspoken people mission. We look for people with these characteristics to strengthen our team;
Purpose-driven: passion and drive to make a real impact through our Social Mission
Empathy:



curious to collaborate with a variety of personalities and styles to build and grow collaborative cross-functional relationships
Mastery: continuously learn, grow, and develop oneself
Autonomy: dare to make choices and take ownership
Activism: interested in bringing about political or social connectivity

Work Environment

Scoop Shop is open 7 days per week, morning, and evening hours; individual must be willing to work a adaptable rotating roster across nights, weekends, extended hours, and holidays.

Applicants must be 16+ years of age.

You will be required to work 15 hours per week, additional hours can be offered if requested and for the right candidate.

In return, you will:
Be rewarded with a competitive pay-rate/salary
Staff discounts
An opportunity to join an international brand that offers excellent career prospects
Flexible working arrangements. Need to be available to work a combination of shifts including day, afternoon and evening shifts Monday-Sunday

Pay: $25.00 – $36.00 per hour

Benefits:
Employee discount

Work Location: In person

📌 Shift Lead South Brisbane
🏢 Ben & Jerry's Southbank
📍 South Brisbane