Peter Alexander in Melbourne is seeking an experienced Call Centre Manager to lead and develop the in-house support team, optimize service levels and ensure consistent customer experiences.
You will coach staff, manage rosters, resolve escalations and maintain product knowledge across Zendesk, Shopify and Gorgios. The role is based at our central Melbourne office and offers a vibrant, cooperative work setting with a robust customer focus.
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📌 Call Centre Manager: Lead A Fun, Customer First Team Melbourne (Australia)
🏢 Peter Alexander
📍 Australia
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