This is a hands-on leadership role for an Executive Housekeeping professional at Novotel Sydney International Airport. You'll lead the housekeeping team, work closely with hotel leadership and other departments, solve problems, improve performance and make sure guests experience rooms and public areas that are clean, comfortable and maintained to a high standard. You'll be right in the action, not sitting in an office.
Key responsibilities
Lead and motivate the housekeeping team
Set daily priorities and keep everyone on track
Train, coach and develop your team
Inspect guest rooms and public areas to ensure standards are met
Monitor KPIs, productivity and guest feedback
Manage stock, supplies and equipment
Work closely with Front Office, Maintenance and other departments
Resolve operational issues quickly and professionally
Handle guest concerns when required
Identify smarter and more efficient ways of working
About you
Leadership experience in housekeeping or hospitality
Know how to lead people, not just tasks
Able to have difficult conversations while recognising, supporting and developing your team
Results-driven and enjoy targets and KPIs
Hands-on and not afraid to get involved when the team needs you
Organised and able to manage a busy hotel operation
Guest-focused and understand housekeeping's role in overall guest experience
Ambitious and looking for opportunity to grow and take on more responsibility
About us Novotel Sydney International Airport is a energetic hotel setting where attention to detail, efficiency and teamwork are essential. We are KPI-driven and believe great work deserves recognition. We're big on career progression and want to provide opportunities for you to grow with us.
Advantages
Leadership opportunity to lead and develop a housekeeping team
Career progression opportunities
Employee of the Month recognition
Eligibility Applicants must have full legal working rights in Australia.
Apply Now
If you’re reliable, take pride in your work, and want to be part of a team that genuinely cares about guest experience, we’d love to hear from you.
Apply today and build a long-term career in hospitality
📌 Executive Housekeeper Novotel Sydney International Airport
🏢 Ozone Hospitality Services
📍 Sydney
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