About UsThe Malvernvale Hotel is a cornerstone of the Malvern hospitality scene. We take pride in delivering exceptional dining, a vibrant sports bar, high-standard gaming and TAB facilities, and warm pub hospitality for our team and community alike. We are dynamic, fast-paced, and committed to operational excellence across all areas of the venue.

About the role

We are seeking an energetic, experienced, and hands-on Assistant Manager to join our leadership team. Working closely alongside the General Manager, you will play a pivotal role in driving daily operations across our Bistro, Sports Bar, TAB, and Gaming Room. The ideal candidate will combine strong floor management skills with a thorough operational understanding of Victorian Gaming regulations, Responsible Gambling standards, and TAB wagering services.

Key responsibilities
Hands-on leadership of daily venue operations, opening/closing procedures, and cross-floor supervision (Function, Bistro, Bar, Sports Bar, TAB, and Gaming)
Oversee daily gaming room compliance, cash handling/clearances, payouts, and TAB terminal wagering services
Strict enforcement of Victorian Responsible Gambling (RSG/RCG) practices, RSA, and venue licensing conditions
Guide, train, and motivate service, bar,



and gaming staff to maintain consistently high service standards and positive team morale
Act as the primary escalation point during shifts, maintaining strong patron relationships in both social and gaming spaces
Assist with float management, reconciliation of cash drawers/EFT, stock control, and daily gaming audits

About you
2+ years of supervisory or assistant management experience within a high-volume hotel or gaming pub workplace
Solid operational understanding of electronic gaming machines (EGMs), TAB terminals/wagering systems, and gaming room floor management
Current Victorian RSA (Responsible Service of Alcohol)
Current RSG (Responsible Service of Gambling)
Valid VCGLR / VGCCC Gaming Industry Employee License
Agile, approachable, and proactive leadership style with a robust eye for regulatory detail
Flexibility to work a rotating roster including nights, weekends, and public holidays

What We Offer
$75,000 - $80,000 per year
Clear opportunities for career progression and career development
Supportive venue leadership and structured team environment
Staff discounts and a positive workplace culture

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📌 Assistant Manager Melbourne
🏢 Malvernvale Hotel
📍 Melbourne