Ability Advocates Australia is partnering with Inner West Council to recruit Administration Trainees within Customer Service, Records or Governance teams as part of the Inclusive Traineeship Program 2026.

This is a paid traineeship for people with disability who would like to build confidence in communication focused office roles, with structured support.

About the Inclusive Traineeship Program

The program combines:
Paid employment
Formal training
Supported onboarding
Gradual skill development
Ongoing professional support

About This Role – Customer & Governance Services

These roles involve interaction with customers or internal stakeholders, supported by:
Explicit scripts and procedures
Escalation pathways
Team supervision





The workplace may be busy at times but is well structured.

Key Responsibilities

Depending on the team, you may:
Respond to enquiries (phone, email or in person)
Manage documents and records
Track requests and correspondence
Update systems accurately
Escalate complex matters appropriately

This Role May Suit You If You:
Like helping people or problem solving
Want to build communication confidence
Are comfortable learning scripted responses
Prefer having transparent guidance and support

📌 Administration Trainee New South Wales
🏢 Ability Advocates Pty
📍 New South Wales