Deakin University is seeking an Associate Director, Customer Support to lead strategy and delivery across customer-facing services at our Geelong and Melbourne campuses. The role offers hybrid working arrangements and a 5-year fixed-term contract.
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You will partner with senior leaders to translate priorities into practical service models, strengthen channels and knowledge management, and build high-performing teams focused on sustainable, customer-centric outcomes.
📌 Senior Leader, Customer Support Strategy North Geelong (Australia)
🏢 Deakin partnership
📍 Australia
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