Job Description
Sharp & Carter Business Support in Melbourne is seeking an experienced Customer Service Team Leader to coach and develop a high-performing team, taking ownership of day-to-day performance and capability while balancing people leadership with operational delivery.
You will set explicit expectations, drive KPI results, manage escalations and work closely with Sales, Supply Chain, Logistics, Finance and Operations to deliver consistent, customer-focused outcomes.
📌 Customer Service Team Lead: Coach, Optimize & Deliver (Victoria)
🏢 Sharp & Carter Business Support
📍 Victoria
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