This Full time on site position offers great opportunities for career growth.
About Executive Personal Concierge
Executive Personal Concierge is a growing Melbourne-based business providing personalised concierge, administration and lifestyle support services to seniors, families, busy professionals and businesses.
We pride ourselves on providing exceptional service with professionalism, reliability and genuine care.
As our business continues to grow, we are looking for a capable, organised and proactive person to join our team and grow with us.
This is much more than a traditional administration position.
We are looking for someone who wants to learn our business, help us develop better systems, take ownership of responsibilities and, over time, help create and grow their own role within Executive Personal Concierge.
For the right person, there is genuine opportunity for this position to develop into an Office Management / Business Operations role.
About the Role
Working primarily from our Camberwell office, you will work closely with the Directors and assist with the day-to-day administration, organisation and coordination of the business.
Initially, you will learn how our business operates, get to know our clients and team and assist us with keeping everything organised and moving.
As your knowledge and confidence grow, we would like you to gradually take greater ownership and responsibility for the day-to-day running of the office.
We want someone who can see what needs to be done, use initiative, follow things through and help us continually improve the way we operate.
Your responsibilities may include:
Managing emails, incoming calls and correspondence
Organising diaries, appointments and schedules
Coordinating client services and requests
Following up clients, staff, suppliers and service providers
Assisting with staff scheduling and coordination
Preparing letters,



reports and business documents
Maintaining client records and databases
General office administration and filing
Assisting with invoicing and administrative processes
Researching products, services and information for clients
Following up new client enquiries
Assisting with new client onboarding
Assisting with social media, newsletters and marketing
Helping develop and improve office systems and procedures
Keeping track of outstanding tasks and ensuring things are followed through
Providing PA and administrative support to the Directors
Helping identify opportunities to improve and grow the business
Occasionally running local errands for clients
Collecting or delivering items to clients when required
Assisting with other practical client requests from time to time
We would like the successful person to gradually take greater responsibility for areas such as:
Day to day office coordination
Client service administration
Staff scheduling and communication
Following up outstanding work
Developing and maintaining office systems
Establishing procedures as the business grows
Coordinating priorities across the business
Supporting the Directors with business operations
Helping ensure our high standard of client service is maintained
Taking greater responsibility for the smooth day-to-day running of the office
About You
Is highly organised and dependable
Is proactive and confident using initiative
Has excellent attention to detail
Is warm,



friendly and professional
Enjoys helping people
Takes ownership and follows things through
Can confidently manage multiple priorities
Is comfortable taking responsibility
Works well independently and as part of a small team
Has excellent written and verbal communication skills
Is confident communicating with clients of all ages
Is caring, patient and respectful when assisting our senior clients
Maintains confidentiality and professionalism
Is confident using technology and learning new systems
Is comfortable working closely with the Directors of a growing business
Wants to contribute ideas and help improve the way things are done
Experience with Microsoft Outlook, Word and Excel is important.
Experience with Canva, social media, newsletters, marketing or small business administration would be an advantage but is not essential.
Essential Driver Licence Requirement
A full, current Australian Driver Licence is essential for this position.
Applicants without a full Australian Driver Licence will not be considered.
Essential Work Rights
Applicants must have the right to work in Australia.
What We Offer
$38-$45 per hour, depending on experience
Casual position initially
Flexible hours by agreement
Primarily office-based in Camberwell, VIC
Varied and interesting work where no two days are quite the same
Opportunity for increased hours as the business grows
Opportunity to help create and shape your own position
Genuine potential to progress into an Office Management / Business Operations role
On-the-job training and support
Close involvement with the Directors
A friendly, supportive and professional working workplace
The opportunity to become an important part of a growing Melbourne business
Only shortlisted applicants will be contacted.
#J-*****-Ljbffr

📌 Administration & Business Support Coordinator At Executive Personal Concierge (Melbourne)
🏢 Executive Personal Concierge
📍 Melbourne