Queensland Rail in Brisbane is seeking an experienced Manager - Operational Services (Onboard Customer Service) to lead a team of eight, develop and implement rostering, training, audits and system improvements to lift customer service across long-distance travel.
This temporary full-time role (until October ****) is based at Roma Street, with flexibility to base at other depots.
You will partner with stakeholders to drive hospitality standards and continuous improvement while delivering robust
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📌 Onboard Customer Service Operations Lead (Queensland)
🏢 Queensland Rail
📍 Queensland
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