Job Description
The Recruitment Company Australia is seeking a Business Process Analyst to join our growing Customer Quality and Improvement function in Melbourne.
This hands-on, autonomous role focuses on improving customer experience and operational performance by tackling root causes, simplifying processes and delivering measurable improvements.
You will work with frontline teams, use Lean, Six Sigma and data insights, and partner with Technology to drive automation and AI opportunities.
📌 Continuous Improvement Lead -- Ai-Driven Operations & Cx (Victoria)
🏢 The Recruitment Company Australia
📍 Victoria
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