Job Description
Probe CX in Melbourne seeks a QA Agent to audit customer interactions across calls, live chat and email, and to review back-office tasks.
You will uphold our Quality Framework, ensure accuracy, and help drive compliance and improvements through feedback to team leaders.
The role requires Australian citizenship, ability to attend full time onsite training in the Melbourne CBD for 5 days, and strong written/spoken communication, attention to detail, and analytic mindset.
📌 Quality Assurance Analyst - Hybrid Cx Insights & Compliance (Victoria)
🏢 Probe Contact Solutions Australia
📍 Victoria
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