Job Description
The Star Sydney is seeking a Senior Customer Engagement Manager to lead customer outreach and support premium guests through regulatory and risk-related inquiries.
You will collaborate with front-line teams, governance forums, and AML groups to ensure compliant service delivery and trusted customer interactions.
Responsibilities include overseeing KYC/SOW processes, maintaining accurate customer records, and delivering transparent, customer-focused communications while driving continuous process
📌 Senior Premium Guest Experience & Aml Compliance (New South Wales)
🏢 The Star Entertainment Group
📍 New South Wales
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