Make an impact with NTT DATA
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Canberra, ACT | Australian Citizens Only | Baseline Security Clearance Required
Join NTT DATA and help support critical national infrastructure
AtNTT DATA, we deliver innovative technology and business solutions across cloud, networks, cybersecurity, applications, workplace, and managed services.
As a global technology services leader, we're focused on helping our customers operate securely, efficiently, and reliably.
We are seeking an experiencedMS Engineer L2 (Platform)to join ourNetwork Operations Centre (NOC)team in Canberra.
In this role, you'll support and maintain complex platform infrastructure within a mission-critical, 24x7 operational environment, helping to ensure the reliability, availability, and performance of systems that support nationally significant services.
This position is ideal for a platform engineer with strong experience across Windows and Linux environments, virtualization, automation, and infrastructure operations who thrives in a highly regulated and security-focused environment.
What You'll Be Doing
As an MS Engineer L2, you will be responsible for supporting, maintaining, and improving enterprise platform infrastructure across a managed services environment.
Key responsibilities include:
Investigating, troubleshooting, and resolving incidents and service requests within agreed SLAs
Proactively identifying issues before they impact operations and driving timely resolution
Planning, coordinating, and implementing infrastructure changes within approved change windows
Monitoring performance, availability, and capacity across supported systems
Supporting problem management activities and addressing recurring issues
Developing and improving automation to increase efficiency and reduce manual effort
Testing software releases, patches, and infrastructure upgrades
Creating and maintaining technical documentation and operational procedures
Supporting project delivery and operational handover activities
Assisting with onboarding new environments into managed services support
Mentoring Level 1 engineers and sharing technical expertise
Operating within established security, compliance, and governance frameworks
Participating in a 24x7 operational support and on-call environment
Technical Environment
You'll work across a modern enterprise platform stack including:
Core Technologies
Windows Server SOE
Red Hat Enterprise Linux (RHEL)
Active Directory
Certificate Authority
Domain Services
DDI Management
VMware
VMware vSAN
Cisco HyperFlex Data Platform
Cohesity
Tanium




SFTP and utility server platforms
Automation & DevOps
Ansible
Packer
GitLab
Infrastructure automation and orchestration
Image build and deployment processes
Monitoring & Observability
LogicMonitor
Infrastructure performance monitoring
Availability management and proactive alerting
Security & Access Management
Active Directory integration
Privileged Access Management (XTAM / Imprivata)
Patch compliance and vulnerability remediation
Security and governance frameworks
Desirable Technologies
Cisco Intersight
Infrastructure-as-Code (IaC)
Advanced Ansible development
Hybrid infrastructure management
What We're Looking For
Essential Experience
3-5 years of experience supporting enterprise platform infrastructure
Hands-on experience across Windows Server and Linux server environments
Solid experience with virtualization technologies including VMware
Experience supporting complex infrastructure deployments and production environments
Experience managing change control processes and operational support activities
Exposure to managed services environments and IT operational frameworks
Experience with enterprise ticketing platforms, preferably ServiceNow
Solid troubleshooting and problem-solving skills
Ability to work effectively within a 24x7 operational environment
Technical Skills
Windows Server administration
RHEL/Linux administration
Active Directory services
VMware and VMware vSAN
Cisco HyperFlex
Cohesity backup and recovery solutions
Automation using Ansible and Packer
GitLab version control and CI/CD processes
LogicMonitor or similar monitoring platforms
Infrastructure performance, capacity, and availability management
Qualifications & Security Requirements
Mandatory
Australian Citizenship
Baseline Security Clearance, or the ability to obtain one
Recognised Diploma in Information Technology, Engineering, or a related discipline
Highly Desirable
Windows Server certifications or equivalent experience
RHEL/Linux certifications or equivalent experience
Active Directory expertise or certification
Ansible and/or Packer certification or advanced practical experience
VMware and virtualization certifications
Experience with Privileged Access Management (PAM) solutions such as XTAM (Imprivata)
Desirable
Experience with ITIL, ISO*****, ISO****, ISM, or related frameworks
Success in This Role
You will bring:
Strong situational awareness and operational discipline




Excellent communication and stakeholder management skills
A proactive approach to incident response and risk management
The ability to make sound decisions in high-pressure situations
A commitment to safety, compliance, and service excellence
Mentorship capabilities and a collaborative mindset
Why Join NTT DATA?
Work on nationally significant infrastructure and services
Access global expertise, technology, and career pathways
Join a collaborative and highly skilled engineering team
Gain exposure to modern platform, virtualization, automation, and security technologies
Grow your career within a leading global managed services organisation
Apply Now
If you're an experienced Platform Engineer looking to work in a complex, enterprise-scale environment where reliability, automation, and operational excellence matter, we'd love to hear from you.
Join NTT DATA and help deliver critical services that make a real impact.
Workplace type
On-site Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100.
We are committed to accelerating client success and positively impacting society through
responsible innovation.
We are one of the world's leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services.
Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future.
As a Global Top Employer, we have experts in more
than 70 countries.
We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners.
NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.;
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Join our growing global team and accelerate your career with us.
Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason.
Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you.
All email communications from an NTT DATA recruiter will come from ****** address.
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📌 Platform Engineer - Noc Level 2 (Canberra)
🏢 Ntt Data
📍 Canberra