Job Description
Power Progress. Partner with Producers. GrowYour Career at RDO Equipment.
n
At RDO Equipment, we're more than a leadingequipment dealer representing some of the world's most recognised brands,including John Deere. We're a people-first organisation built on respect,integrity and teamwork.
n
Our strength comes from our extensive branchnetwork, premium products and the stability of a family-owned business withstrong values at its core.
n
We're looking for a passionate and experienced Service Manager to join our dynamic John Deere team in Mackay.
n
Why RDOEquipment?
n
n
Work with people who connect, collaborate, and make an impacttogether
n
Real career pathways and leadership development opportunities
n
Work with leading global brands like John Deere and Vermeer
n
Access to the latest diagnostic technology and equipment in aclean, safe, and well-equipped workshop
n
We celebrate wins, support each other, and build careers thatmatter
n
n
What You'll Be Doing
n
As a Service Manager, you will:
n
n
Efficiently manage and direct all aspects of workshop operations
n
Ensure the highest level of service is provided to our customerbase
n
Deliver key performance indicators including
productivity,efficiency,
rework, WIP and billing cycle performance
n
Lead, coach and develop a team of workshop employees
n
Provide leadership, guidance and training to the service team
n
Continuously develop and implement strategies to improvemaintenance and service effectiveness
n
Deliver expert service and support to customers and partners acrossthe region
n




Contribute to a culture of safety, innovation and
continuousimprovement
n
n
What We're Looking For
n
n
Has extensive experience in a management position within a heavymachinery workshop environment
n
Demonstrates strong leadership capability and a passion fordeveloping people
n
Has proven experience building positive relationships withcustomers, colleagues and management
n
Possesses strong communication and motivational skills
n
Has experience managing budgets and financial performance
n
Can evaluate operational performance and respond to changingbusiness needs
n
Has robust computer and administrative skills
n
Is safety-conscious, solutions-focused and committed to
continuousimprovement
n
Takes ownership, drives results and leads by example
n
n
Who is RDO?
n
RDO Equipment sells and supports John DeereConstruction, Forestry, Agriculture and Turf products, as well as VermeerCorporation's range of Construction and Environmental products. Continuing a60-year Australian legacy of innovation and partnership with
Australianindustry,
we proudly employ more than 800 Australians across our 28
dealershiplocations
throughout Australia.
n
At RDO, our values are the foundation ofeverything we do. We partner with our people, build customers for life,
createopportunities,
act with integrity, and play to win. We're committed tofostering a workplace where everyone feels seen, heard and valued. We welcomepeople of all backgrounds, experiences and perspectives. Diversity drivesinnovation and inclusion fuels success.

📌 Service Manager (Queensland)
🏢 Rdo Equipment
📍 Queensland