Job Description
Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.
n
Key Responsibilities:
n
Operational Management
n
Drive store performance to achieve and exceed sales targets.
n
Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
n
Ensure consistent implementation of merchandising and marketing standards.
n
Attract and retain a strong and loyal customer base.
n
Inventory Management
n
Oversee inventory controls and ensure effective stock management.
n
Monitor store performance in line with stock availability and customer demand.
n
Customer Service
n
Ensure exceptional customer experiences that exceed expectations.
n
Review and act on Mystery Shopper reports and customer feedback.
n
Resolve product and service-related complaints quickly and effectively.
n




Lead by example in reinforcing a customer-first culture among staff.
n
People Management
n
Train, develop and motivate staff to reach full potential.
n
Plan for succession and promote internal growth.
n
Manage performance consistently and fairly.
n
Foster a positive, engaging and productive working setting.
n
Administration & Compliance
n
Ensure strict adherence to company policies, systems, and procedures.
n
Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.
n
What We're Looking For:
n
Proven retail management experience
n
Strong leadership and people management skills
n
Excellent communication and organisational skills
n
Target and results-oriented mindset
n
Passion for customer service and retail excellence
n
Working Hours: Retail hours, including weekends and public holidays

📌 Store Manager - Vincent (Perth)
🏢 Cash Crusaders Retail (Pty
📍 Perth