Job Description
For Purpose Aged Care - South Bunbury, WA
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Health, Medical & Pharmaceutical
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Skills Required:
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Communication Skills
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Networking Skills
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Professional Responsibility
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Coordination Skills
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Attention to Detail
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Team Working
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Receptivity
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Customer Experience
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Customer Service
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Knowledge of Finance
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Medical Practices
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Nursing Home Care
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Carrying out Assessments
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Administrative Operations
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We are seeking an experienced Client Services Manager to support the establishment of our new South Bunbury residence and ensure a highquality, customerfocused admissions experience. This is a Full Time position (Monday-Friday).
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You will be the first point of contact for prospective residents and families, ensuring a warm, informed and compassionate introduction to residential aged care. You will also work closely with our Client Services and Commissioning teams to implement consistent processes, support a smooth opening and ensure a highquality customer experience from the outset.
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As we prepare for this exciting growth, we are seeking people who share our commitment to exceptional CARE and who live our values:
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Accountability
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Respect
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Empathy
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Key Responsibilities
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Manage admissions and waitlists for the residence.
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Coordinate and deliver tours for prospective families.
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Support residents and representatives throughout the admission journey.
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Visit potential residents at home or in hospital to assess suitability.
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Build relationships with key referral partners including hospitals, ACAP, social workers, medical practices and placement agencies.
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Maintain optimal occupancy across the residence.
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Ensure all admission documentation and assessments are accurate and uptodate.
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Support a smooth, positive transition for new residents.
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About the Employer
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For Purpose Aged Care is preparing to open our new, purposebuilt 180bed South Bunbury residence in November ****. This contemporary home has been designed to support exceptional care, comfort and community connection.
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About the Candidate
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Strong customer service and communication skills.
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Understanding of aged care admission requirements, including financial components.
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Ability to build productive relationships with stakeholders.
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Strong organisational and prioritisation skills.
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Experience in health, community or aged care administration.
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High attention to detail.
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Current driver's licence
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Current Police Check (within 12 month)
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Take home more: Package $18,550 tax-free for living expenses, dining & parking!
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Discounts with JB HiFi, Endota Spa and more.
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Modern technology and systems.
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Staff facilities and onsite parking.
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Superannuation salary sacrificing options.
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Novated leasing.
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Free confidential Employee Assistance Program (EAP).
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For Purpose Aged Care - South Bunbury, WA
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For Purpose Aged Care - South Bunbury, WA
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For Purpose Aged Care - South Bunbury, WA
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For Purpose Aged Care - South Bunbury, WA
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For Purpose Aged Care - South Bunbury, WA
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For Purpose Aged Care - South Bunbury, WA
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Building skills and capacity in the aged care sector
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📌 Client Services Manager Full Time (Bunbury)
🏢 Ageing Australia
📍 Bunbury