Job Description
Manager Records and Information: Documents, Evidence and Targeted Questions
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The Manager Records and Information, Clerk Grade 9/10, Wollongong at NSW State Emergency Service sets the strategic direction for records and information management across the agency. The role assesses maturity, strengthens compliance and leads practical improvements for a workforce that includes staff and more than 10,000 volunteers.
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This guide explains how to apply for Manager Records and Information, Clerk Grade 9/10, Wollongong. The application asks for a one-page cover letter, a four-page resume and two separate targeted responses, so your evidence needs to be planned across the documents.
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View the official job ad before writing. This is an ongoing full time role based in Wollongong, with flexible and hybrid working arrangements available.
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The targeted questions test technical leadership and change influence. Keep the cover letter focused on your interest and overall fit, then use each question to give the panel a detailed example of your records-management practice.
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Manager Records and Information, Clerk Grade 9/10, Wollongong role snapshot
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Role title
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Role title Manager Records and Information, Clerk Grade 9/10, Wollongong
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Organisation
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Organisation NSW State Emergency Service
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Location
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Location Wollongong, with hybrid work
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Job reference
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Job reference ******
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Work type
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Work type Ongoing full-time
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Grade and salary




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Grade and salary Clerk Grade 9/10, $133,348 to $146,945 plus superannuation
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Evidence to include in your Manager Records and Information, Clerk Grade 9/10, Wollongong application
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The role's essential requirements are demonstrable knowledge and experience rather than binary qualifications or licences. They belong at the centre of your written evidence.
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What the role needs
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How to show it
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Corporate records and information management Show the scale of the function, systems or information environment you led and how your work improved maturity.
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State Records Act and associated standards Explain how you translated legislative or standards-based obligations into policies, controls, disposal practices or staff guidance.
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Recordkeeping compliance Use evidence of audits, monitoring, risk treatment or remediation that improved compliance and could be measured.
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Engagement, collaboration and negotiation Describe how you built support with business owners, executives, technology teams or operational users who had different priorities.
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Records initiatives and change leadership Give an example of designing and implementing an initiative, managing resistance and embedding the new process in normal work.
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Project and performance management Show how you planned delivery, monitored risks and reported progress for a records or information-management improvement.

📌 Manager Records And Information: Documents, Evidence And Targeted Questions Nsw Government Applicati (Wollongong)
🏢 Team 3Thirty
📍 Wollongong