04 Sep
|
Unisys
|
Canberra
Job Description
Unisys is seeking an operational Service Desk leader to oversee daily activities, staffing, and escalations for a Federal Government client.
You will drive SLA performance, mentor staff, and engage with government stakeholders, ensuring compliance with security and contractual requirements.
A Bachelor's degree with 2–4 years of experience and ITIL familiarity are preferred.
The role emphasizes solid communication and problem-solving in a government IT support environment, with emphasis on
📌 Federal Service Desk Lead - Sla, Ops & Team Growth (Canberra)
🏢 Unisys
📍 Canberra