Senior Hardship Controls & Qa Leader (Victoria)

Senior Hardship Controls & Qa Leader (Victoria)

04 Sep
|
Optus Enterprise
|
Victoria

04 Sep

Optus Enterprise

Victoria

Job Description
Optus is a leading Australian telecommunications company seeking a Senior Hardship Controls & Quality Assurance Manager to safeguard the integrity of hardship operations across Melbourne and Manila, driving compliance, risk management and continuous improvement.
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You will lead offshore QA teams and ensure regulatory adherence (ACCC, TCP Code, Privacy Act), partnering with senior leaders to uphold high-quality customer outcomes.

📌 Senior Hardship Controls & Qa Leader (Victoria)
🏢 Optus Enterprise
📍 Victoria

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