Strategic Ops Design & Readiness Leader - Customer Care (New South Wales)

Strategic Ops Design & Readiness Leader - Customer Care (New South Wales)

04 Sep
|
Qantas Airways
|
New South Wales

04 Sep

Qantas Airways

New South Wales

Job Description
Qantas Airways in Mascot is seeking a Manager Operational Design & Readiness to lead the function responsible for operational design, readiness, capability uplift and continuous improvement across customer servicing, recovery and disruption operations.
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You will lead a team of Business Analysts and Support Analysts, translate business priorities into practical operational solutions, and collaborate with Digital, Learning & Development and project stakeholders to embed changes that deliver

📌 Strategic Ops Design & Readiness Leader - Customer Care (New South Wales)
🏢 Qantas Airways
📍 New South Wales

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