Job Description
Associate Manager, Venue Services & Events role snapshot
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Role title
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Role title Associate Manager, Venue Services & Events
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Organisation
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Organisation Museums of History NSW
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Location
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Location Across Sydney
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Job reference
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Job reference req117
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Work type
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Work type Ongoing full-time
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Grade and salary
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Grade and salary Clerk Grade 7/8, $116,981 to $129,492 plus superannuation
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Application requirements for Associate Manager, Venue Services & Events
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The employer separates the cover letter from the online targeted questions. Keep the operational examples out of the cover letter where you plan to use them in a question response, and make sure the resume names the commercial scale of your venue or hospitality work.
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Cover letter outlining how your skills and experience meet the essential requirements, maximum 2 pages
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Responses to 2 targeted questions in the online application, maximum 300 words per answer
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The role requires relevant tertiary qualifications in event management or a business-related subject and/or at least five years of experience managing venues and commercial hospitality activities. Applicants must hold a current NSW driver's licence and First Aid and CPR certificates, be able to travel across work locations, and undertake the manual-handling tasks described for heritage sites. Work-right and criminal-record checks also apply.
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Evidence to include in your Associate Manager, Venue Services & Events application
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The panel is assessing commercial delivery as well as event operations. Your evidence needs to connect customer experience and heritage-site activation with revenue, budgets, compliance and leadership.
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What the role needs
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How to show it
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Commercial venue strategy and profitable growth Use figures where possible to show bookings, revenue, cost control, conversion, visitation or performance against targets.
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Leadership of an events team Explain how you set expectations, coordinated staff across busy periods and supported quality delivery when risks or priorities changed.
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Cross-functional customer service Describe work with operations, curatorial, security, catering or facilities teams that improved the client and visitor experience.
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Stakeholder relationships and negotiation Show how you handled competing business priorities and secured agreement from clients, suppliers or internal decision-makers.
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Sales, booking and CRM systems Name the systems you have used and explain how reliable pipeline, diary or event data supported planning and commercial decisions.
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Operational risk and compliance Give evidence of managing safety, site constraints, budgets and contractual requirements during complex or high-volume events.
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What robust venue and events evidence looks like
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Commercial scale shown through bookings, budgets, revenue, cost or visitation evidence
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Your leadership decisions during busy or operationally sensitive events
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Practical controls for safety, compliance and heritage-site constraints
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Consultation that resolves competing priorities and secures a workable approval
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A clear improvement in service, efficiency or commercial performance
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Help with your Associate Manager, Venue Services & Events application
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Read each 300-word response for operational detail. The panel should be able to see the scale of the work, the decisions you owned and the commercial result without filling in gaps.

📌 Associate Manager Venue Services And Events: Application Checklist Nsw Government Application Checkl (New South Wales)
🏢 Team 3Thirty
📍 New South Wales