Senior Manager, Quality & Compliance - Cx Transformation (New South Wales)

Senior Manager, Quality & Compliance - Cx Transformation (New South Wales)

04 Sep
|
Qantas Airways
|
New South Wales

04 Sep

Qantas Airways

New South Wales

Job Description
Qantas Airways is seeking a Senior Manager Quality & Compliance to shape and own the quality, compliance and continuous improvement strategy across Customer Care & Recovery. You will lead governance, risk management and robust controls for in-house and outsourced operations, using data and AI insights to drive measurable improvements.
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The role sits at the intersection of customer experience, operations and risk management, reporting to senior leaders and enabling large-scale change across Global

📌 Senior Manager, Quality & Compliance - Cx Transformation (New South Wales)
🏢 Qantas Airways
📍 New South Wales

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