Job Description
Guest Relations Agent | SkyFeast - Sydney Tower
n
GuestRelations Agent | SkyFeast - Sydney Tower
n
Who Are We?
n
TrippasWhite Group is a leader in the hospitality industry, operating high
profilerestaurants,
cafés and events across Australia. The company's
prestigiousportfolio
includes Sydney Tower, Centennial Homestead, BotanicHouse, Reign, Esq and Sydney Opera House. Workingfor Trippas White Group not only means experience at one premium venue butopens endless career possibilities.
n
The Role
n
Are youpassionate about hospitality and love creating memorable first impressions? Join our team at the reception hub for Sydney Tower Dining, where you'll be thefirst point of contact for guests experiencing one of Sydney's most
iconicdestinations.
We're seeking an enthusiastic, customer focused Guest RelationsAgent who thrives in a fast-paced environment and enjoys delivering
exceptionalservice.
n
KeyResponsibilities:
n
n
Greetand check in guests to the appropriate dining venue.
n
Processpayments accurately and efficiently.
n
Stayinformed on current offers,



promotions, and venue details.
n
Collaborateclosely with the team to ensure smooth guest flow.
n
Providesupport and solutions in guest service situations.
n
n
What weare looking for:
n
n
Strongcustomer service skills with a friendly and approachable manner.
n
Abilityto work effectively in a high-pressure, fast-paced environment.
n
Excellentproblem-solving abilities and a proactive attitude.
n
Proficiencyin computer systems, including Microsoft Excel.
n
Areliable team player with strong communication skills.
n
n
Why JoinUs?
n
n
Workin a unique and iconic Sydney location.
n
Bepart of a passionate, supportive, and agile hospitality team.
n
n
Requirements:
n
n
ValidNSW Responsible Service of Alcohol (RSA) Certificate.
n
n
TrippasWhite Group is committed to achieving a diverse workforce and stronglyencourages applications from Aboriginal and Torres Strait Islander people.

📌 Guest Relations Agent | Skyfeast - Sydney Tower (New South Wales)
🏢 Trippas White Group
📍 New South Wales