Job Description
Rgit Australia in Somersby, NSW, is seeking an experienced Assistant Customer Service Manager to lead the resolution of complex customer matters and support end-to-end service delivery. This hands-on leadership role focuses on escalation management, team development and stakeholder engagement to uphold service standards.
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You will act as a key escalation point, balancing customer satisfaction with commercial outcomes while ensuring compliance with ACL and company policies, reporting on
📌 Customer Experience Leader - Escalations & Service (Central Coast)
🏢 Rgit Australia
📍 Central Coast
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