Associate Director, Ai-Driven Collections Optimisation (New South Wales)

Associate Director, Ai-Driven Collections Optimisation (New South Wales)

04 Sep
|
Optus
|
New South Wales

04 Sep

Optus

New South Wales

Job Description
Optus in Australia is seeking an Associate Director - Optimisation to lead operational excellence across Collections & Recoveries, guiding technology optimisation, AI integration, and continuous improvement.
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You will report to the Senior Director and partner with analytics and IT teams to embed FICO strategy opportunities, govern the technology roadmap, and balance performance with customer experience and regulatory integrity.

📌 Associate Director, Ai-Driven Collections Optimisation (New South Wales)
🏢 Optus
📍 New South Wales

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