Job Description
Does your career have Roomia to grow?
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Are you looking for a role where you can make a real difference by helping others discover how a little extra space can change their life?
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With ambitious growth plans and a fun and friendly culture, we pride ourselves on our personal approach to helping Australians find the perfect storage solution.
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About Roomia
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We'd love to get to know you, but first, here's a little about us.
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Roomia is one of Australia's fastest-growing independent self storage operators, with over a decade of experience delivering first-class storage facilities. We're expanding across Australia and proud to do things differently, with a genuine, fun and personal approach that extends through our entire company culture.
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About the Role
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Based at our 850-unit O'Connor facility, this hands-on role puts you at the heart of Roomia's customer experience.
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You'll take an active role in the day-to-day operations and management of the site, from helping customers find the perfect storage solution to ensuring our facility is always clean, secure and running smoothly.
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No two days will be the same. You'll balance customer sales, facility upkeep and administrative tasks, while enjoying a great work/life balance with no late nights, Sundays or public holidays required.
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As Store Manager, you'll oversee overall store performance, enhance the customer experience, maintain property standards, meet financial targets and ensure compliance with company policies.
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We offer flexible conditions, above-award pay and the support of an experienced head office team so you can focus on what matters most: helping people discover how a little extra space can change their life.




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Key Responsibilities include:
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Customer Service and Sales
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Engage with customers to understand their needs and match them with the right storage solution
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Resolve enquiries and issues promptly and professionally
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Identify and implement opportunities for local business growth
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Operations
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Manage daily operations, including rental rate reviews and the delinquency process
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Conduct regular safety and compliance checks in line with OH&S; requirements
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Maintenance
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Oversee the maintenance and presentation of the facility, including unit readiness and site cleanliness
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Understand operational requirements for systems such as fire alarms, gates, lighting and security
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Reporting and Administration
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Maintain accurate customer records, leases and insurance documentation
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Manage store accounts and follow up on overdue payments
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Prepare business performance updates and ensure procedures are followed
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Conduct & Culture
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Promote and uphold Roomia's positive, people-first culture
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Follow company policies and contribute to a safe, supportive workplace
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Skills and Experience
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Exceptional customer service and communication skills
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A team player with a flexible, can-do attitude
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Robust organisational and multitasking abilities
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Proficiency in Microsoft Office; experience with Sitelink is an advantage but not essential
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Previous experience in self storage or retail sales management is highly regarded
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Shortlisted candidates may be contacted before the closing date, as we're keen to find the right person for a November **** start.
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If this sounds like you, we'd love to hear from you.

📌 Self Storage Manager (Canberra)
🏢 Storage Investments Australia
📍 Canberra