Endeavour Foundation is one of Australia's largest social enterprises supporting people with intellectual disability. Our lotteries help fund that work. Every ticket and every membership support persons to live the life they choose, giving this role a purpose beyond traditional loyalty marketing.
The Role:
We're looking for a Marketing Manager to cover a 12-month parental leave contract, leading loyalty and subscription marketing across our lottery and membership products. You'll lead a small, high-performing team of two marketing specialists, and collaborate across the broader Marketing and Lotteries team to deliver commercially impactful initiatives that support Endeavour Foundation's growth objectives and mission.
You'll own the loyalty strategy with a focus on growing our Memberships, lifting retention and building long-term supporter value. It's a hands-on leadership role: part strategy, part campaign delivery, part coaching a small, capable team.
You'll report to the Senior Marketing Manager - Lotteries and work closely with Product, CRM, Data, Customer Support and Compliance.
What you'll do
Lead the loyalty,



lifecycle and engagement strategy across our lottery and membership products
Deliver end-to-end loyalty campaigns and journeys, including onboarding, retention, payment recovery, win-back, reward and recognition
Lead, coach and develop two Loyalty Marketing Specialists
Use data, segmentation and testing to make member experiences more relevant and reduce churn
Track the numbers that matter, including retention, active members, lifetime value and campaign ROI
Shape loyalty mechanics, member advantages and subscription initiatives that support sustainable growth
Keep campaigns commercially sound, supporter-first and compliant with gaming legislation, permit requirements and responsible play expectations
What you'll bring
5 years experience in loyalty, CRM, lifecycle, subscription or retention marketing
People leadership or team management experience
Confidence working with data and turning it into campaign decisions
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📌 Loyalty Marketing Manager (Queensland)
🏢 Endeavour
📍 Queensland