04 Sep
|
Energypro
|
Queensland
04 Sep
Energypro
Queensland
Job Description
Electrical Account Manager / Service Manager
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Energypro is a well-established commercial electrical contractor delivering electrical construction, service and maintenance solutions across Brisbane.
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Our reputation has been built on quality workmanship, practical solutions and long-term client partnerships. As our service division continues to grow, we are seeking an experienced Electrical Account Manager to join the team and take ownership of a portfolio of commercial and government clients.
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Energypro has recently moved into a brand-new purpose-built office and warehouse facility in Albion, supporting our continued growth and providing a modern, well-equipped base for our team.
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This role is responsible for leading service delivery, supporting technicians, managing key client relationships and overseeing the operational and financial performance of service contracts.
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The Role
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Reporting to the Operations Manager – Service & Maintenance, this position plays a key leadership role within Energypro's service division.
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You will manage a portfolio of commercial and government clients while leading a team of technicians and apprentices to deliver high-quality electrical service and maintenance outcomes.
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The role requires strong technical capability, leadership skills, and the ability to balance client relationships, operational delivery, and commercial accountability.
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Key Responsibilities
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Client & Contract Management
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Manage a portfolio of commercial and government electrical service contracts
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Build strong, long-term relationships with clients and key stakeholders
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Identify opportunities to improve service delivery and add value for clients
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Manage client engagement including meetings and relationship development
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Lead, support and mentor technicians and apprentices
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Provide technical guidance and assist with complex issues and troubleshooting
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Work closely with service coordinators to manage scheduling and workflow
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Maintain high standards of safety,
quality and professionalism across the team
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Service Delivery
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Scope, quote and oversee service and minor works projects
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Ensure work is delivered safely, efficiently and to Energypro standards
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Monitor job progress, quality and client satisfaction
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Operational & Commercial Accountability
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Manage workload, priorities and performance across your service portfolio
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Ensure accurate quoting and financial awareness across works delivered
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Take responsibility for the financial performance (P&L;) of your service accounts, including revenue, costs and profitability
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Monitor job performance and identify opportunities to improve efficiency and outcomes
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Contribute to continuous improvement within the service division
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What We're Looking For
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We are seeking an experienced electrical service leader who is confident managing both client relationships and field teams.
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Current QLD Electrical Work Licence
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Significant experience within commercial electrical service and maintenance
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Demonstrated experience leading or supervising electrical technicians
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Strong communication and relationship management skills
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Excellent organisation, time management and problem-solving ability
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Professional, solutions-focused approach
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Highly Regarded
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Previous experience in an Account Manager or Service Manager
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Experience managing service contracts or client portfolios
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Experience quoting and managing minor works projects
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What Energypro Offers
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Competitive salary package based on experience
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Dual cab company vehicle + fuel card + toll tag
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Company card for client-related expenses
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Supportive leadership team and strong internal culture
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Career progression opportunities within a growing business
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Regular team events and company initiatives
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At Energypro, we take pride in doing the job properly, supporting our people and delivering quality outcomes for our clients.
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If you are an experienced electrical service leader looking to join a qualified and growing team, we'd love to hear from you.
📌 Electrical Account Manager / Service Manager (Queensland)
🏢 Energypro
📍 Queensland