Job Description
This is a fantastic opportunity to lead three key venues within the 4 Pines hospitality portfolio: 4 Pines Manly, 4 Pines Truck Bar and 4 Pines Torquay.
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Hospitality Operations Manager 12-month Contract
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This is a fantastic opportunity to lead three key venues within the 4 Pines hospitality portfolio: 4 Pines Manly, 4 Pines Truck Bar and 4 Pines Torquay.
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You'll work closely with Venue Managers to build high-performing teams, strengthen commercial performance and deliver memorable experiences that turn guests into long-term brand advocates. This is a hands‐on leadership role for someone who can balance people, performance and operational discipline while bringing energy, fresh thinking and a genuine passion for hospitality.
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Key Responsibilities
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Lead and develop Venue Managers, building a fun, inclusive and high-performing culture.
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Set clear expectations and drive accountability across the portfolio.
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Deliver sustainable revenue growth, profitability and strong commercial performance.
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Support venues to execute annual plans and key business priorities.
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Create activations and new revenue opportunities that increase visitation, spend and engagement.
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Uphold 4 Pines brand standards across all venues,



ensuring the customer experience, presentation and operations consistently reflect the brand.
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Partner with Marketing, Sales, People & Culture and other key stakeholders.
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Improve operational efficiency through consistent systems, technology and smarter ways of working.
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Maintain high standards across safety, compliance, and licensing.
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Challenge existing ways of working and encourage continuous improvement.
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About You
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An experienced hospitality operator with a robust track record of leading Venue Managers and management teams.
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A hands‐on and visible leader who enjoys coaching people and building capability.
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Commercially astute, with experience managing budgets, revenue, labour, costs and overall business performance.
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Passionate about hospitality, brand experiences, and outstanding customer service.
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A solid communicator and natural connector who can build trusted relationships across a broad stakeholder group.
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Experienced in liquor licensing, food safety and operational compliance.
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Able and willing to travel interstate regularly
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Advertised: 01 September **** AEST
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