Job Description
CrossFit Coach and Member Experience Coordinator
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Full-Time Coach & Member Experience Coordinator
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CrossFit TRG – Green Fields, SA
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Join the Team at CrossFit TRG
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CrossFit TRG is more than just a gym—we're a community built on Teamwork, Respect and Greatness. We're looking for a passionate, energetic and driven individual to join our team in a full-time role that combines coaching, member experience, administration and marketing.
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If you love helping people achieve their goals, thrive in a fast-paced setting and enjoy wearing multiple hats, we'd love to hear from you.
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About the Role
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This is a varied and rewarding position where no two days are the same. Your responsibilities will include:
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Coaching
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Deliver high-quality CrossFit and HYROX group classes with confidence and enthusiasm.
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Program and deliver high-quality Reformer Pilates classes in our boutique studio - Studio TRG.
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Coach members of all abilities while maintaining a safe, positive and motivating environment.
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Provide movement coaching, scaling options and ongoing support to members.
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Build genuine relationships with our community and help members achieve long-term success.
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Administration
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Manage member enquiries via phone, email and in person.
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Assist with memberships, holds, cancellations and onboarding new members.
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Maintain accurate records using our member management software.
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Support the day-to-day operations of the gym.
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Member Retention
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Create an outstanding member experience from first visit to long-term membership.
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Follow up with new members and check in regularly with existing members.
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Help implement retention strategies, challenges and community events.
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Identify opportunities to improve engagement and member satisfaction.
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Social Media & Marketing
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Create engaging content for Facebook and Instagram.
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Capture photos and videos during classes and events.
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Assist with planning promotions, campaigns and member success stories.
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Help grow the CrossFit and Studio TRG brand within the local community.
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About You
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We're looking for someone who is:
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Passionate about health, fitness and helping others.
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Friendly, approachable and an excellent communicator.
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Organised with strong time management skills.
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Self-motivated and able to work independently.
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Reliable, professional and committed to delivering exceptional customer service.
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Comfortable using social media platforms and basic digital tools.
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A team player who embodies our values of Teamwork, Respect and Greatness.
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Minimum Certificate III in Fitness.
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Current First Aid & CPR Certificate.
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Current Working With Children Check (or ability to obtain).
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Availability to work a combination of early mornings, evenings and occasional weekends.
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Preferred Qualifications
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Previous CrossFit and Reformer Pilates coaching experience.
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Experience in customer service, administration or member engagement.
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Experience creating content for social media.
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What We Offer
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Full-time employment with a growing business.
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Competitive salary based on skills and experience.
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A supportive, positive and passionate team environment.
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Complimentary gym membership.
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The opportunity to make a genuine impact on people's lives every day.
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Ready to Join the TRG Team?
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If you're passionate about fitness, love building relationships and want to be part of a community that changes lives, we'd love to hear from you.

📌 Crossfit Coach And Member Experience Coordinator (South Australia)
🏢 TKMB Strength
📍 South Australia