Advisory Officer
$42 per hour + super | initial 10-week contract | Parramatta, NSW
Short-term project with an established public sector organisation
Monday to Friday, fully onsite in Parramatta
Ideal for candidates with insurance claims or paralegal experience
We are seeking an experienced Advisory Officer to support a 10-week client review project based in Parramatta.
This role will involve reviewing customer records to identify individuals who may potentially meet the eligibility criteria for a Total and Permanent Disability (TPD) insurance claim.
You will analyse relevant information, document your findings and prepare clear recommendations for management review.
Role details:
Rate:
$42 per hour + superannuation, PAYG
Duration:
10-week contract
Location:
Parramatta
Working arrangement:
Fully on-site, Monday to Friday
Hours:
35 hours per week
Key responsibilities:
Review customer files to identify potential eligibility for TPD insurance claims
Assess available insurance, medical, employment and financial information
Interpret relevant policy terms, eligibility criteria and supporting documentation
Conduct research and analysis to support evidence-based recommendations
Prepare accurate case summaries, reports and project documentation
Maintain detailed records and manage sensitive information appropriately
Provide project updates and communicate with relevant stakeholders
Assist with project tracking, deliverables and general implementation activities
To be successful, you will ideally have:
Experience in life insurance claims, particularly TPD, income protection or disability claims; or
A paralegal or legal support background within insurance, personal injury, workers compensation or a related area




Robust analytical, research and file-review skills
Experience interpreting policies, guidelines or eligibility requirements
Excellent attention to detail and written communication skills
The ability to prepare clear, accurate and well-supported recommendations
Confidence handling confidential and sensitive customer information
The ability to work effectively within a structured, deadline-driven project
The successful candidate will be required to complete a National Criminal Record Check and provide two professional references.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.
If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ****** or ************ and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
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📌 Advisory Officer (Sydney)
🏢 Dfp Recruitment
📍 Sydney