Technology Specialist: Telephony & Workforce (Remote) (Melbourne)

Technology Specialist: Telephony & Workforce (Remote) (Melbourne)

04 Sep
|
Victorian R&L Services Trust
|
Melbourne

04 Sep

Victorian R&L Services Trust

Melbourne

VicRoads is seeking a Technology Specialist - Telephony & Workforce to support and enhance platforms enabling customer interactions across contact centres.
You will maintain performance, stability and security of systems like Amazon Connect and Verint, and drive automation and improvements across the tech stack.
The role requires IT qualifications and experience with contact centre tech, robust troubleshooting, and excellent communication with stakeholders.
#J-*****-Ljbffr

📌 Technology Specialist: Telephony & Workforce (Remote) (Melbourne)
🏢 Victorian R&L Services Trust
📍 Melbourne

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