04 Sep
|
SA Water
|
Adelaide
SA Water is seeking a Customer Research Lead to guide qualitative and quantitative studies, delivering insights to inform planning and service improvements.
You will manage end-to-end research, collaborate with stakeholders, and oversee external agencies to ensure high-quality results.
You will design surveys, analyze data, and present actionable recommendations to drive customer outcomes.
Experience with Qualtrics and data-analytic tools is essential, along with solid communication skills.
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📌 Strategic Customer Insights Lead (Adelaide)
🏢 SA Water
📍 Adelaide