Job Description
Business Analyst
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NV1 clearance, backfill request
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ASAP until 30th Jun ****, up to 2 extensions not to exceed 12 months
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Job details
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Business Analysts seek to understand business processes and determine business requirements for systems.
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Key duties and responsibilities
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Lead the business analysis activities in a multi-disciplinary agile delivery team in pre-discovery, discovery and design and delivery
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Plan and document user interviews, understand and document both high level and detailed business problems, and analyse root causes
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Design and facilitate workshops and interviews that include a variety of internal and external stakeholders across all levels
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Manage stakeholder groups to develop a partnership with the business and foster a productive working environment
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Transform defined business needs into outcomes and problem statements for large scale Government applications and complex systems
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Communicate well, using professional judgement to evaluate risks and in the context of a complex and changing environment
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Foster a positive workplace culture
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Assist in mentoring and upskilling less experienced team members
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preparation and coordination of policy formulation and/or project management
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Work within a multi-disciplinary agile team to achieve common outcomes
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Perform additional duties or assume responsibility of functions as directed from time to time
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Requirement
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Five plus years' experience as a Business Analyst
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Demonstrated excellence in business writing and documentation
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Skilled in writing, refining,



and managing user stories and acceptance criteria in Agile frameworks such as Scrum or SAFe.
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Ensure solutions meet regulatory, legislative, and industry standards, providing business assurance throughout the transformation process.
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Demonstrated ability to communicate technical issues to non-technical users
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Strong communication skills, with the ability to translate between business and technical terminology
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Experienced in delivering high-quality outcomes within demanding timeline
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Ability to work autonomously as well as part of a collaborative, highly motivated team, to deliver in a project and program environment
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Proven ability to identify and plan capability maturity improvements and business process improvements
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Proven ability to communicate with influence, negotiate outcomes and manage complex stakeholder relationships
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Experience in and desire to mentor and upskill less experienced team members
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Demonstrated personal integrity whilst achieving results within legislative and policy parameters
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Who we are
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At PERSOL, we connect people to meaningful work and growth.
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With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach.
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We're committed to creating a protected, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives.
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We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.

📌 Business Analyst - Contract, Canberra
🏢 Programmed
📍 Canberra