Compass at Google | Sydney Based
Lead Operational Excellence Across a Premium AUNZ Food Program
Enjoy a senior role offering genuine scale, complexity and strategic influence
Based in Sydney and reporting to the Director of Operations, APAC, this influential leadership role will oversee a complex, multi-city portfolio of culinary, café, micro-kitchen and catering operations.
You will partner closely with the Client Workplace Program Manager, Compass country teams and functional leaders to deliver exceptional hospitality experiences, strong commercial outcomes and consistently high operational standards.
This is an outstanding opportunity for a commercially astute hospitality leader who can translate strategy into action, develop high-performing operational teams and successfully navigate a fast-paced, evolving client environment.
The Position
Lead the operational strategy and execution of the food program across Australia and New Zealand
Oversee culinary, café, micro-kitchen and catering operations across multiple cities and sites
Develop and manage the business plan in partnership with APAC operational leadership
Build a culture focused on hospitality, culinary excellence, efficiency and sustainability
Partner with senior client stakeholders and Compass country teams to deliver changing business priorities
Lead new business openings, mobilisations, concept launches and operational revitalisation projects
Manage financial performance, budgets, reporting and commercial outcomes across the portfolio
Ensure operational teams deliver within budget while maintaining strict program standards
Coach and develop operational leaders,



including Unit Managers and subject matter experts
Build succession plans and strong talent pipelines across Australia and New Zealand
Align operations with marketing, procurement, people operations, finance, workplace safety and food safety functions
Ensure compliance with company guidelines, employment standards, Modern Awards and applicable enterprise agreements
Champion food safety, allergen management and workplace health and safety across all sites
Deliver timely reporting to APAC leadership, client representatives and Compass sector leaders
The Person
You are an experienced senior operational leader with a strong background in premium hospitality and complex, multi-site environments.
You combine commercial discipline with a genuine passion for food, service and developing people.
You will bring:
Significant multi-site operational leadership experience within premium corporate dining, multi-unit restaurants or hotels
Experience managing operations across multiple cities, ideally throughout Australia and New Zealand
Strong client ownership and senior stakeholder management capability
Demonstrated experience leading senior Operations Managers, General Managers or Unit Managers
Exceptional commercial, financial and business planning skills
A proven record of improving profitability,



sustainability and creativity across dining operations
Strong strategic thinking and the ability to turn complex operational challenges into practical solutions
Experience leading mobilisations, new business openings and operational improvement initiatives
Highly developed coaching, mentoring and talent development capability
Confidence presenting to team members, senior leaders and client partners
Solid communication, influencing and decision-making skills
The ability to remain positive, composed and solutions-focused under pressure
A genuine passion for exceptional food and hospitality
Flexibility to travel regularly across Australia and New Zealand
Qualifications and Experience
A minimum of 8 to 10 years' relevant industry experience
At least 3 to 5 years' experience leading senior operational managers
Tertiary qualifications in hospitality, hotel or restaurant management, business management, or a related discipline are preferred
Working knowledge of Google Workspace and Microsoft Office
Strong written and verbal English communication skills
The Benefits
Lead a premium, high-profile food and hospitality program across Australia and New Zealand
Influence operational strategy across a diverse, multi-city portfolio
Work closely with senior client and regional leadership teams
Lead innovative food concepts, mobilisations and service improvement initiatives
Develop high-performing leaders and shape the future operational talent pipeline
Access career development opportunities within a global organisation
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📌 Head Of Operations (Sydney)
🏢 Compass Group Pty
📍 Sydney