04 Sep
|
Manly Wharf
|
Queensland
04 Sep
Manly Wharf
Queensland
Job Description
Join our team as a Host at Stanley Manly.
n
Our newest venue brings together exceptional food, vibrant hospitality and stunning views to create one of Sydney's most exciting dining experiences at Manly Wharf.
n
As a Host, you'll be the face of the venue and the first point of contact for our guests. You'll play a vital role in creating a welcoming atmosphere, managing reservations, coordinating seating and ensuring every guest's experience starts and ends on a high note.
n
Key Responsibilities:
n
n
Welcome guests with warmth, professionalism and genuine hospitality.
n
Manage reservations and walk-in guests using the venue's booking system.
n
Coordinate seating arrangements to maximise guest flow and dining experience.
n
Communicate effectively with floor and management teams to ensure seamless service.
n
Maintain an accurate waitlist and provide guests with updates on table availability.
n
Manage guest arrivals and departures, ensuring a smooth and organised experience.
n
Handle guest feedback and escalate concerns where required.
n
Maintain the presentation and cleanliness of the host stand and entry areas.
n
Assist with administrative tasks related to reservations and guest communications.
n
Support the wider front-of-house team during service periods.
n
Help establish service standards and contribute to the success of the opening team.
n
n
What we're looking for:
n
n
Previous experience in a Host, Reception, Reservations or customer-facing hospitality role is highly regarded
n
A naturally friendly, confident and professional personality
n
Exceptional communication and interpersonal skills
n
Strong organisational skills and the ability to multitask in a fast-paced setting
n
A passion for hospitality and delivering memorable guest experiences
n
The ability to remain calm and composed during busy service periodsThe ability to remain calm and composed during busy service periods
n
High attention to detail and a proactive approach to problem-solving
n
Experience using a reservations experience is advantageous
n
Flexible availability, including evenings, weekends and public holidays
n
RSA Certificate
n
n
Why you'll love working with us:
n
n
25% team discount precinct wide for you and 3 guests
n
Access to a range of wellbeing initiatives including yoga, run club, and confidential employee assistance programs
n
Develop your career with a growing group that will invest in you and your development
n
Enjoy generous tips
n
Join a collaborative, inclusive, and high-energy culture where you can make a meaningful impact in a fast-growing hospitality business
n
n
Our Culture:
n
At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.
n
Join us in building the future of Artemus Group by supporting our growth with the best talent in the market!
📌 Host (Queensland)
🏢 Manly Wharf
📍 Queensland