Build cadences, trackers and meeting rhythms for Communications operations
Refine reporting and alignment rituals so the right people receive the right information at the right time
Keep daily work, review cycles and deadlines moving
Turn communications plans into action
Review all outbound materials from intake through release against regulatory and brand standards
Apply editorial judgment grounded in media relations and writing craft
Manage team capacity and prioritize competing requests
Oversee budgets and delivery frameworks for PR agencies, vendors and partners
Coordinate projects across Communications, Brand, Field and Product Marketing
Flag issues early and translate commercial and clinical updates into actionable communications plans
Build templates and systems for recurring work
Use AI tools to improve efficiency
Track performance against goals and iterate systems as Heidi grows
Report into the Head of Comms
Requirements
5–8 years' experience in business operations, communications strategy or consulting within a rapid-scaling tech environment
Proven ability to step into ambiguous operational challenges and structure clear, scalable systems
Comfort using data to validate the efficiency of communication channels and programs
Experience partnering directly with executive leadership, founders and cross-border teams
Strong affinity for turning dry metrics or long documentation into clear, visual internal storytelling
Experience in a scaleup, agency or in-house comms team
Proven experience managing external partners such as PR agencies,



freelance writers and media contacts
Calm under pressure and excellent at managing multiple priorities in fast-moving environments, including live news cycles
Strong systems thinker with a do once, build it properly mindset
Strong experience using project management tools, ideally Linear and Notion
Clear, confident internal communicator
Genuinely strong editorial judgment and care for accuracy
Proactive, accountable and highly organized
Comfortable using AI tools to move faster, or excited to learn
Core Competencies
Demonstrates expertise in building and refining communication operations, managing external partners, and utilizing data-driven insights to enhance efficiency.
Proven ability to create scalable systems and deliver explicit, actionable communication plans in fast-paced environments.
Highest-signal resume keywords
5–8 Years' Experience In Business Operations
Experience Managing External Partners
Strong Systems Thinker
Proficient In Project Management Tools
Strong Editorial Judgment
Hard Skills
Communications Strategy
Data Analysis
Project Management
Operational Systems Development
Performance Tracking
Regulatory Compliance
Visual Storytelling
Budget Management
Capacity Management
Editorial Judgment
Soft Skills
Calm Under Pressure
Excellent Multitasking
Proactive
Accountable
Highly Organized
Industry Keywords
Fast-Scaling Tech Environment
PR Agencies
In-House Comms Team
Cross-Border Teams
Media Relations
Tools & Technologies
AI Tools
Linear
Notion
#J-*****-Ljbffr

📌 Global Communications Ops Manager (Melbourne)
🏢 Jobtailor
📍 Melbourne