By joining Sedgwick, you'll be part of something truly meaningful.
It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance.
Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Senior Loss Adjuster This is an exciting career opportunity for a Senior Adjuster to join our high performing team.
You will be responsible for managing a portfolio of domestic home property claims and deliver a best in market claims experience to our customers, whilst achieving the most cost-effective and timely outcomes in accordance with policies and procedures.
What are my accountabilities?
Manage a portfolio of major and/or complex property claims
Review for continuous improvement across claims and quality assurance
Provide technical support and feedback to the claims team
Assist with coaching and training of team members
Stay updated across regulatory changes and industry themes and insights
Build and develop strong working relationships with our Clients
Provide escalation point to team following complaints and/or technical queries
Attendance at stakeholder meetings/conferences/phone calls when required
About you
Minimum 5 years adjusting experience
Ability to work well autonomously as well as part of a team environment
Proven ability to manage complaints and disputed claims when required
A strong understanding of insurance principles, policies, and regulations
Excellent communication, negotiation, and relationship-building skills
The ability to analyse data, assess risks, and provide effective solutions
Experience in relationship building and stakeholder management
Caring Counts
It's at the heart of everything we do,



and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.
Caring
Empathy
Accountability
Inclusion
Collaboration
Growth
Sedgwick is an equal opportunity employer; we are committed to ensuring that our recruitment process is fair and accessible for all candidates.
If you require any special accommodations, we encourage you to let us know at the time of your application.
Why Sedgwick?
Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions.
We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for!
Some of the Perks of working with us are:
Hybrid working arrangement.
#LI-Hybrid
Professional Development through Sedgwick Australia University +0.5 % on top of Superannuation Guarantee Domestic and International Career Pathways
Sedgwick is an Equal Opportunity Employer.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway!
Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.
Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected.
The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall.
With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.
For more, see sedgwick.com
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📌 Senior Loss Adjuster (Geelong)
🏢 Sedgwick Claims Management Services
📍 Geelong