Job Description
XPT Software Australia Pty Ltd | Contract
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Servicenow ITOM SME
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Melbourne, Australia | Posted on 09/03/2026
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XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
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XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
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We have 120+technocrats in Australia working at our clientlocations.
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XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
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We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
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Job Description
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MandatorySkills
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ServiceNow ITOM
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Discovery (including Cloud Discovery) – Must have
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Service Mapping (Tag-based Service Mapping)- Must Have
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Event Management
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CMDB implementation, governance,and maintenance
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Strong stakeholder management and communication skills
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Hands-on experience in implementing and supporting ServiceNow ITOMsolutions
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Good to Have
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Vulnerability Response (VR)
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ServiceNow Security Operations experience
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Certifications
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ServiceNow Certified System Administrator (CSA) – Mandatory
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Certified Implementation Specialist (CIS) – Preferred
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CandidateProfile
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The idealcandidate should have:
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Solid hands-on experience in ServiceNow ITOM implementation andsupport
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Expertise in CMDB health, governance, and CSDM adoption
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Experience with Discovery, Service Mapping, and Event Management
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Ability to engage effectively with both business and technicalstakeholders
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Proven track record of delivering high-quality outcomes inenterprise ServiceNow environments
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📌 Servicenow Itom Sme (Victoria)
🏢 Xpt Software Australia
📍 Victoria