At Kelly+Partners, we operate with one clear mission: "to help our people, Private Business Owners, and the communities we work in Be Better Off".
We are committed to providing personal and qualified growth opportunities to ensure all our team members are set up for a fulfilling and successful future.About Kelly+PartnersTop 20 accounting firm in AustraliaCertified Great Place to Work 3 years runningWinner of the Australian Business Awards for Employer of Choice ****Awarded one of Australia's Best Workplaces for Women ****Established in **** and growing at over 30% per annumWhy Join Us?
In addition to working in an organisation that is committed to offering the best services and opportunities to both our clients and our team, you will also have access to the following benefits:Diverse role and opportunity to grow your skills and values continued professional learning – we are professional services after all!
Interstate retreats and company eventsModern, bright workplaces with state-of-the-art technologyEmployee Assistance ProgramPaid Community Service LeaveThe RoleWe're looking for a proactive IT Support skilled to join our growing team and play a hands‐on role in supporting our people, technology, and day‐to‐day operations across our offices.
This is a practical, action‐oriented position where you'll help keep systems running efficiently while contributing to the continued growth of Kelly+Partners.What You'll DoProvide hands‐on IT support to Partners, managers,



and staff across our officesBuild strong working relationships with Partners to understand technology needs and ensure reliable supportAdminister and support Microsoft 365, including user provisioning, licensing, security, and collaboration toolsManage endpoints (Windows laptops/desktops), onboarding/offboarding, and equipment setupCoordinate with third‐party IT vendors and managed service providersSupport IT aspects of new office onboarding and integrationsAssist with cybersecurity best practices, including MFA, endpoint protection, and access controlsSupport practice management, document management, and collaboration platformsManage IT requests using a ticket‐based support modelSupport AI and automation initiatives, including:User access and permissions for AI tools (e.g., Copilot, AI research tools, automation platforms)Ensuring security, licensing, and compliance requirements are metAssisting with rollout, configuration, and user support for AI‐enabled toolsMaintain IT documentation, procedures, and operational recordsWho You Are3–5+ years of hands‐on IT experience, preferably in professional servicesStrong experience with Microsoft 365, Windows OS, user access, and licence administrationComfortable supporting Partners and senior stakeholdersFamiliar with cloud‐based SaaS environmentsExperience working with external IT vendors / MSPsStrong experience using ITSM/ticketing systemsGood understanding of AI-enabled workplace tools and how they are deployed and supportedSolid grasp of cybersecurity fundamentalsStrong communication skills and a service‐oriented mindsetOrganised, reliable, and execution‐focusedA valid Australian Driver's Licence
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📌 It Operations Specialist (New South Wales)
🏢 Kelly+Partners
📍 New South Wales