04 Sep
|
Unisys
|
Canberra
Unisys is seeking an operational Service Desk leader to oversee daily activities, staffing, and escalations for a Federal Government client.
You will drive SLA performance, mentor staff, and engage with government stakeholders, ensuring compliance with security and contractual requirements.A Bachelor's degree with 2–4 years of experience and ITIL familiarity are preferred.
The role emphasizes strong communication and problem-solving in a government IT support setting, with emphasis on
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📌 Federal Service Desk Lead – Sla, Ops & Team Growth (Canberra)
🏢 Unisys
📍 Canberra