OUR PURPOSE IS 'TO PROTECT'WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCEBenefits ManagerFixed Term Full-time opportunity | 12 monthsBased in Speers Point or Sydney office | Hybrid working availableAbout the role:We're looking for an experienced professional with PIAWE experience within the general workers compensation insurance scheme. Alternatively, we'd also love to hear from candidates with strong senior-level payroll experience and relevant transferable skills.In this role, you will hold full responsibility for overseeing and ensuring the accurate and timely payment of workers' benefits.
You will manage the end-to-end benefits process, including the calculation of weekly entitlements, monitoring ongoing payments, and maintaining a portfolio of claims.You will also play a key leadership role within the team, providing mentorship and guidance while ensuring compliance with company policies and regulatory requirements.
This is a critical position that supports the integrity and effectiveness of our benefits delivery.Your main responsibilities will include:Oversee and manage the accurate and timely payment of workers' benefitsApprove weekly benefit payments within delegation of authorityMonitor and maintain a portfolio of claims, ensuring data accuracy and completenessIdentify, code and process complex payments within the claims systemEnsure employment and compensation data is up to date and accurateManage internal and external stakeholder enquiries related to worker entitlementsEnsure compliance with relevant legislation and internal guidelinesMentor and support team members to drive performance and consistencyCollaborate to resolve discrepancies and improve processesMaintain a strong customer-focused approach aligned with CMI valuesAbout you:Your education, experience and skills will include:Strong experience in workers compensation,



ideally within a claims environmentDemonstrated experience managing or overseeing benefit paymentsSound knowledge of relevant legislation and compliance requirementsHigh level of attention to detail and accuracyStrong communication and stakeholder management skillsAbility to manage competing priorities and meet deadlinesLeadership or mentoring experience (highly regarded)Demonstrated behaviours aligned to our company values and culture - we care, we work together, we make a differenceWhat we offer:Check out our Perks page to learn more about our Employee Value Proposition!
Friendly and supportive team culture7.25-hour days5 weeks annual leave, 18 days personal leave & 3 days family and emergency leaveSuperannuation co-contribution schemeAdditional company holidays at Easter and ChristmasAccess to onsite gym and onsite parkingProfessional Development daysRetailer discounts through Smart Spending AppAbout us:Coal Services is a Specialised Health and Safety Scheme that provides an integrated suite of services to help identify, assess, monitor, and control many risks inherent in the NSW coal mining industry.
Our preventative and responsive services in the areas of workplace health and safety, workers compensation, emergency response and training help to deliver on our purpose, 'to protect'.
Our purpose, vision and values are aligned to focus on the safety and health of our industry and its workers.To learn more about Coal Services, visit us at Important information re: your applicationPermanent roles are open only to Australian and New Zealand Permanent Residents or Citizens.
Visa holders with unlimited right to work in Australia will be considered for Fixed Term ContractsSuccessful applicants will be required to complete a background check (including criminal history and references) prior to commencement of employmentWe take our responsibility to protect the industry that we work in very seriously.
Our People, Customers and Community safety and well-being are priorities for us
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📌 Benefits Manager (Sydney)
🏢 Coal Services
📍 Sydney